Incident Response & DFIR

We Contain Threats. Not Chaos.

When incidents happen, most IR firms focus on containing the immediate threat and documenting what occurred.

Pentra goes beyond crisis management to eliminate the root causes that allowed the breach. We don't just restore operations, we transform your security posture so the same attack vectors can't be exploited again.

15min.
Average Response Time
60%
Faster Containment
0
Repeat Incidents
24x7
Emergency Availability

Our rapid response methodology combines immediate containment with strategic remediation planning. While others leave you vulnerable to repeat attacks, we work quickly to not only resolve the current incident but strengthen your defenses against future threats.

Every engagement includes actionable improvements that make your organization more resilient. We don't just restore operations—we transform your security posture.

Service Pricing

Transparent pricing for emergency response and retained services

ServiceCostDetails
Emergency Incident Response$250/hrImmediate threat containment and forensic investigation with 24/7 availability
Ransomware Recovery$300/hrSpecialized recovery from ransomware attacks with negotiation and support
DFIR Retained Services$150/hrPre-negotiated incident response with guaranteed response times and priority access
Digital Forensics & Incident Response

Three-Phase DFIR Methodology

When cyber incidents strike, our proven DFIR methodology works in three phases: immediate threat containment within 2 hours to stop active attacks while preserving forensic evidence, comprehensive investigation to map the full attack timeline and scope, and strategic post-incident hardening to eliminate the vulnerabilities that enabled the breach.

Our approach delivers faster recovery times and stronger long-term security because we don't just clean up incidents—we transform your security posture to prevent repeat attacks, reducing alert fatigue while building detection capabilities that actually matter.

50+
Major Incidents Resolved
95%
Zero Repeat Incidents

DFIR Process

  • Immediate Containment
    Stop active attacks within 2 hours while preserving forensic evidence
  • Comprehensive Investigation
    Map full attack timeline and scope with detailed forensic analysis
  • Strategic Hardening
    Eliminate vulnerabilities and build detection capabilities

Retainer Benefits

  • Pre-Negotiated Terms
    Response times and access protocols established before incidents occur
  • Guaranteed SLA
    Immediate activation within guaranteed timeframes when threats emerge
  • Priority Access
    Expert help always available with pre-established escalation procedures
Retained Incident Response

Proactive Protection with Guaranteed Response

Our retained incident response service works by pre-negotiating terms, response times, and access protocols before incidents occur, ensuring immediate activation within guaranteed SLA timeframes when threats emerge, followed by our proven containment and recovery methodology that's already tailored to your specific environment and business requirements.

This proactive approach delivers significantly faster response times and lower total incident costs because we eliminate the delays of contract negotiations, discovery phases, and unfamiliarity with your systems during critical moments when every minute of downtime costs thousands of dollars.

60%
Faster Containment Times
24/7
Priority Access
Ransomware Recovery

Comprehensive Ransomware Response

Our ransomware recovery process works through immediate containment to stop encryption spread and preserve unaffected systems, forensic analysis to identify attack vectors and confirm data integrity, followed by secure restoration using verified clean backups while implementing hardening measures to prevent reinfection from the same attack methods.

This comprehensive approach delivers faster recovery with stronger long-term protection because we don't just decrypt or restore data—we eliminate the security gaps that enabled the ransomware attack, provide expert guidance on ransom negotiations when necessary, and ensure your restored environment is more resilient than before the incident occurred.

75%
Faster Return to Operations
100%
Business Continuity Focus

Recovery Process

  • Immediate Containment
    Stop encryption spread and preserve unaffected systems
  • Forensic Analysis
    Identify attack vectors and confirm data integrity
  • Secure Restoration
    Restore from verified clean backups with hardening measures
  • Expert Guidance
    Ransom negotiation support when necessary

SOC Capabilities

  • 24/7/365 Monitoring
    Continuous threat detection and real-time alert triage
  • Threat Hunting
    Proactive hunting using advanced detection technologies
  • Immediate Response
    Proven playbooks and guaranteed response SLAs
  • Expert Team
    Collective knowledge from monitoring hundreds of environments
24x7x365 Turnkey SOC

Enterprise-Grade Security Operations

Our turnkey security operations center works by providing complete 24x7x365 monitoring, threat detection, and incident response capabilities through our expertly staffed SOC that integrates seamlessly with your existing infrastructure, delivering continuous threat hunting, real-time alert triage, and immediate response to security events using our proven playbooks and advanced detection technologies.

This comprehensive approach delivers superior security coverage at a fraction of the cost of building an internal SOC because we provide enterprise-grade security operations without the overhead of hiring, training, and retaining specialized security analysts, while our experienced team brings collective knowledge from monitoring hundreds of environments and responding to thousands of security events.

80%
Faster Threat Detection
24/7
Continuous Protection

Proven Track Record

Trusted by organizations worldwide for critical incident response

50+
Major Incidents
Successfully resolved with zero data loss
70+
Organizations Helped
Across diverse industries and threat scenarios
24x7
Emergency Hotline
Always available when you need us most

Prepare for the Inevitable

Establish a retainer to ensure priority response when you need it most. Join the organizations experiencing 60% faster containment times and zero repeat incidents.